Virtual session issues

1. Make sure the browser has access to Camera and Microphone.
   
2. Click the Settings icon to the right and click Redo Equipment Check.
   
3. This may be an issue with your browser cache. Try logging in using Incognito Mode in Chrome, Private Browsing in Firefox, or Private Browsing in Safari.
   Note: You can also clear your browser cache in Chrome, Firefox, or Safari.